Wayfair

How to Contact Wayfair in the UK: A Comprehensive Guide

Wayfair is a leading online retailer specializing in furniture, home goods, and decor. Whether you’re a customer seeking assistance with an order or a media professional looking to connect, it’s essential to know how to reach Wayfair effectively in the UK. This guide provides detailed information on the various methods available to contact Wayfair.

1. Contacting Wayfair for Customer Support

If you need assistance with an order, product inquiry, or account-related issue, consider the following methods:

• Phone Support: For general customer service inquiries, you can contact Wayfair’s UK customer service at:
  • Phone Number: 0800 1690 423

  Please check with your phone provider if you are unsure about how much a call will cost.

  resolver.co.uk
• Online Help Centre: Access the Help Centre on Wayfair’s UK website for answers to common questions and guidance on various topics, including ordering, tracking, returns, and refunds.
  wayfair.co.uk
• Live Chat: Wayfair offers a live chat feature through their Help Centre, allowing you to connect with a customer service representative in real-time.
• Email: While Wayfair does not publicly list a direct email address for customer service, you can use the contact options available through the Help Centre to reach out.

2. Contacting Wayfair for Media Inquiries

If you’re a member of the media and have questions about the company or would like to feature Wayfair in your publication, you can reach out via:

• Email: [email protected]
  wayfair.co.uk

3. Contacting Wayfair for Financial Services

If you have inquiries related to Wayfair’s financial services, such as financing options or payment plans, you can contact:

• Phone Number: 0800 111 6768 (free phone)
• Email: [email protected]
  register.fca.org.uk

4. Contacting Wayfair for Complaints

If you have a complaint or need assistance with an issue, you can contact Wayfair’s customer service at:

• Phone Number: 0800 1690 423
• Address: 338 Goswell Rd, Level 4 Angel House, London, EC1V 7LQ
  resolver.co.uk

5. Additional Resources

• Company Information: For more details about Wayfair’s UK operations, you can refer to their company profile on Dun & Bradstreet:
  dnb.com

6. Tips for Effective Communication

• Have Your Details Ready: When contacting customer service, have your order number, account information, and any relevant details at hand to expedite the process.
• Use the Appropriate Channel: Choose the contact method that best suits your needs—whether it’s for a product inquiry, order assistance, or media-related questions.
• Check for Updates: Before reaching out, review the Help Centre for potential solutions to common issues.

By utilizing these contact methods, you can efficiently reach Wayfair in the UK for assistance with orders, product inquiries, or other related matters.